Merchants Differentiating in the Last Mile, Returns, Outsourcing

| Mike O'Brien

As merchants search for ways to contend with the behemoth of Amazon – which accounted for about half of ecommerce sales in 2017 – many are focusing on the last mile, returns and outsourcing to battle back. This MCM Outlook report, based on our annual survey of Multichannel Merchant readers, looks at trends and stats in all three areas.

Case Study: Opening Your First Ecommerce Fulfillment Center

| Brian Barry

Moving from third-party fulfillment to opening an in-house ecommerce fulfillment center is a massive endeavor. This case study of how one DTC company got it done will provide useful examples as you evaluate the planning and startup challenges for your own new facility.

Meeting E-Fulfillment Challenges as Expectations Rise

| Mike O'Brien

While ecommerce continues to boom, e-fulfillment strategies are not keeping pace with this growth. Online orders present inherent challenges that can quickly drive up fulfillment costs. In this Special Report from Multichannel Merchant, learn what both enterprise and mid-market companies are doing to gain efficiency and productivity in their e-fulfillment operations.

6 Tremendous Benefits of Ecommerce Operations Summit 2018

| Brian Barry

Many conferences offer a few operations sessions to attract a broader audience. However, the Ecommerce Operations Summit (April 3-5, Columbus, OH) is the only one focused exclusively on optimizing direct-to-customer and omnichannel operations and fulfillment. Here are 6 benefits to attending this year.

Walmart Closing 63 Sam’s Clubs, Turning 12 into Ecommerce Fulfillment Centers

| Daniela Forte

In the kind of move that many industry observers have talked about, Walmart said it plans to close 63 Sam’s Club stores, while converting 12 of them into ecommerce fulfillment centers. The facilities will close over the next few weeks, the company said. Here is what Walmart has planned for these locations and what it could mean for its ecommerce business.

The Real Cost of a Poor-Performing Fulfillment Provider

| Tom Patterson

A strong-performing fulfillment provider can be a valuable partner, while a subpar provider can seriously impact your operations, taking a real toll on your merchant business and your bottom line. Here are some marks of a poor provider to help you avoid the pitfalls, as well as what to look for in a strong provider.

McCombs Supply Sees Success with Shipping Technology

| MCM staff

For appliance parts supplier McCombs Supply Co., finding new ways to ship smarter in the face of swelling ecommerce demand was critical to its success. Learn how the company decreases shipping costs and increased productivity with a shipping technology platform.