Holiday Preparedness: Tips on Dealing With Increased Order Volumes

| MCM staff

All companies will experience fluctuations in orders sometime throughout the year. It is important when orders increase that you are able to maintain a level of order accuracy while still shipping out your products in a timely manner. This video from Integrated Distribution Services discusses some helpful tips on how to handle fluctuations in order volumes throughout the year.

Video: Measuring and Managing During Holiday 2011

| MCM staff

Ken Lane of Hathaway & Lane and J. Schmid & Associates talks about key metrics and forecasting for the holiday season. This year more than ever, you need to have a measure and manage on steroids mentality. A Sunday Christmas, ecommerce, express shipping and daily deal sites will change your curve.

How to Prepare Your Distribution Center for the Holiday

| MCM staff

Is your distribution center ready for holiday 2011? How about your contact center? Are your front end and back end in sync with each other? Even if you think you’re ready to roll, you may not be. Multichannel Merchant senior writer Tim Parry caught up with GJM Associates president George Mollo at the NEMOA Fall Conference Sept. 21 in Quincy, MA to talk about holiday preparedness.

Keep Your Service Consistent

| MCM staff

Customers have become more sensitive about real service, real added value and whether they are actually getting value for their money