What to Expect With Parcel Carrier Rate Hikes

| Gerard Hempstead

UPS this month announced an extraordinary increase in its net profit for the quarter ended June 30. FedEx recently announced similar results for its quarter that ended May 31. I did not hear resounding applause from shippers in recognition of their splendid results, however

Video: René Jones on Seasonality

| MCM staff

What you must do to prepare for the change in seasonal demand: Review your inventory forecasting model; Prepare your warehouse for the change in products; Review your personnel requirements; Ramp up your personnel to accommodate increased inventory.

Get moving on DC Automation

| Curt Barry

Most small- to medium-size warehouse operations tend to rely heavily on manual processes and labor. Automation could be saving them time and money

Customers Prefer Easy to Exceptional

| Debra Ellis

Why do customers keep coming back? Exceptional service is often listed as one of the top elements in the loyalty decision, but this may not always be the case. Many customers would prefer that you simply make it easy for them to shop and answer their own questions.

Amazon Adds 15 Fulfillment Centers

| Jim Tierney

The ecommerce giant has announced plans for 15 new fulfillment centers this year. The facilities will be located in Washington state, Indiana, South Carolina and Tennessee