Listen Up

| MCM staff

We all know the drill. An order comes in, and the picker has to wade through sheets of labels to know what to pick. It takes time, and he also has to report that it’s complete. But there’s another way. The worker gets the order through a headset. When he’s finished, he says

The Software Corner

| Ernie Schell

The director of Ventnor, NJ-based consultancy Marketing Systems Analysis, Ernie Schell takes a quarterly look around the changing software landscape for MULTICHANNEL MERCHANT/OPERATIONS + FULFILLMENT.

The State of Online Security: Not So Good

| MCM staff

Half of all Websites are vulnerable to database attacks, according to security data collected from 27,000 ScanAlert customers for a recently published report. Forty-five percent of Websites had a serious database vulnerability

10 Steps to Smoother System Selection and Implementation

| Curt Barry

Systems selection and implementation is serious business, and no one wants to make an already complex process more difficult or more costly. Over the years, we’ve determined some principles to follow during an implementation project that will significantly improve the chances of success for all parties concerned.