The Cybercritic: Chef Direct

| MCM staff

Reviewed Jan. 3, 2 p.m., Explorer 5.0 (www.chefdirect.com) Chef Direct promises Wholesale prices direct to you! but the site needs to deliver a little

Topless Towers

| MCM staff

Now that President Bush has made it OK to mention matters of faith in public, maybe it’s time to sermonize a bit and denounce pride. Medieval Christian

MANY (unhappy) RETURNS

| MCM staff

Ever think trying to return something to an online retailer is just not worth the trouble? You’re not alone. In a recent survey by PricewaterhouseCoopers,

Good & Plenty

| MCM staff

When you’re angling for a bigger piece of the pie, it’s just plain frustrating when the plate is out of reach. But when the product you need is missing from its pick slot, it’s a recipe for DC disaster.

Puttin’ On the Ritz

| David Pluviose

You may not be running a five-star restaurant, but you’re no less subject to customer service imperatives than the toniest of matre d’s. In today’s competitive

PC Sales Byte the Dust

| Moira Cotlier

Programmer’s Paradise has seen a shift in buying habits among its core audience of software developers. Without question, computer manufacturers have

Penney Names Two Catalog Execs

| MCM staff

Plano, TX–Former Spiegel president/CEO John Irvin has been named senior vice president/president of catalog and Internet for J.C. Penney, effective Feb.

NCOF

| MCM staff

National Conference on Operations and Fulfillment