Belgian Postal Service to Acquire Radial for $820 Million

| Mike O'Brien

In a surprising move, bpost, the Belgian postal service, announced plans to acquire U.S.-based third-party logistics and ecommerce software firm Radial for $820 million, as it looks to expand its client base here with Radial’s broad omnichannel, logistics, and fulfillment capabilities.

Amazon Reportedly Testing Local Delivery from Merchant DCs

| Mike O'Brien

Once again raising the specter of cutting out more business to UPS and FedEx, Amazon is reportedly testing a program that involves making local deliveries from the warehouses of retailers selling on its marketplace. See what the move entails, and what else Amazon has been doing to beef up its logistics and delivery capabilities.

8 Ways to Improve First-Time Success in Last-Mile Delivery

| William Salter

According to online retail association IMRG the cost of goods from failed ecommerce deliveries is over $1 billion annually in the U.S. alone. So how can you improve first-time delivery success? Here are 8 ways you can help ensure that customers get their order on time the first time and consistently thereafter.

Omnichannel Investments Pay Off for Brick-and-Mortar Retailers

| Erik Morton

While things look dire in physical retail, investments in omnichannel are paying off for some traditional retailers. There are similarities in the playbook across a diverse group of companies, including aligning physical stores with the ecommerce channel, investing in private brands, and aggressively expanding product assortment. See how some of the leaders are staying ahead of the curve.

Walmart Tests New In-Home Grocery Delivery

| Daniela Forte

Marc Lore, Walmart’s head of ecommerce for the U.S., talked about the company’s testing of in-home grocery delivery during a keynote presentation at Shop.org, the latest in a string of disruptive moves by the big-box giant as it battles head-to-head with Amazon. See what Lore had to say about the new offering and how he views its potential for expansion.

What Are Your Inventory Management Metrics Telling You?

| Curt Barry

Among the strategies that will make you more competitive, increase sales and improve customer service, better inventory management, including planning and forecasting, should be at the top of the list. To help you get a better handle on inventory management, tracking these key performance indicators (KPIs) will help you assess your performance.

A Merchant’s Guide to Holiday Ecommerce Fulfillment Success

| Michael Griffiths

If Amazon Prime Day is any indication of what’s to be expected during this year’s Black Friday and Cyber Monday sales, we’re in for another year of holiday shopping season mayhem. With the line continuing to blur between physical and digital and ecommerce, here are four steps merchants can take to prepare for holiday ecommerce success from Cyber Weekend on.