New Year’s Resolution for Suppliers: Get in Charge of Chargebacks

| Chris Caouette

Feeling Amazon’s pinch, retailers are under intense pressure to get shipments right every time. To get the level of performance they need from suppliers, they turn to chargebacks. But for suppliers, they’re a margin killer and drag on your business. Here are 7 steps to help you limit their impact.

3 Imperatives for Warehouse Labor in Your DTC Business

| Curt Barry

Given both macro trends in the economy and micro trends in the direct-to-customer industry, there are things you need to be doing and keeping an eye on in terms of warehouse labor. Following these 3 imperatives will help set you up for success in 2018.

President Trump Takes Aim at USPS, Amazon in Tweet

| Mike O'Brien

President Trump has taken a break from favorite targets like Little Rocket Man to turn his Twitter fire and ire on the U.S. Postal Service, blasting the agency for not charging enough on parcel delivery, in particular singling out major client Amazon, as the USPS continues to hemorrhage cash.

FedEx, UPS Say Holiday Shipments On Track

| Mike O'Brien

FedEx reported Tuesday it is on track in terms of holiday shipments, and UPS reported it has been able to keep up after a hiccup following a larger-than-expected volume surge after Cyber Week.

Target Buys Shipt, Expands Same-Day Delivery Capability

| Mike O'Brien

In the perpetual game of keep-up with Amazon and Walmart, Target announced plans to acquire delivery service provider Shipt for $550 million, expanding same-day delivery to half of its stores by early 2018 and all major markets by the next holiday season.