Another Great Ecommerce Operations Summit on Tap This Week

| Mike O'Brien

It’s hard to believe, but Ecommerce Operations Summit is upon us. Right after the 2018 NCAA men’s hoops champ is named (go Ramblers!), we have a great show in store for you. See what you’ll experience and how you’ll benefit at our seventh annual summit.

The Top 6 Innovations in Online Customer Experience

| Ohad Rozen

Customer experience is the new frontier of business differentiation. Eighty-nine percent predicted that by 2016, they will separate themselves from their competition on the basis of customer experience—more so than product and service Here are six top innovations that will benefit retailers.

Storage and Inventory Control Best Practices

| Kate Vitasek

Storage and inventory control processes include the activities related to holding material and the processes of counting and transacting the material as it moves through the warehouse. Discover ways to make your warehouse more efficient for your company.

FedEx Office Opening Branches in 500 Walmart Stores

| Mike O'Brien

Walmart will open FedEx Office branches in 500 U.S. stores that let customers pick up and drop off packages for shipment and access printing services, while boosting foot traffic for the retailer. This follows the opening of 7,500 FedEx branches at Walgreens stores last year and is another Walmart weapon against Amazon.

DHL eCommerce Launches Same-Day Service in the U.S.

| Mike O'Brien

Going head-to-head with UPS and FedEx, which have owned the domestic space, DHL eCommerce, an arm of German logistics giant DHL, is launching a same-day delivery service in eight U.S. cities that some believe will have Amazon as a major client.

Abercrombie & Fitch on Omnichannel Order Sourcing Best Practices

| Mike O'Brien

In an omnichannel world where fulfillment has become an increasingly complex proposition, order sourcing is a critical success factor for any merchant organization. Alex Volakis, senior omnichannel strategy analyst with Abercrombie & Fitch, provides key insights into the tools, processes and practices that help the company optimize its sourcing strategy in the latest MCM CommerceChat podcast.