Optimizing Your Online Returns

| Tim Parry

In our new video, learn why merchandise returns have become so important for retailers in general, and particularly online retailers, the elements of a best-in-class returns experience, and more…

domestic shipping, ecommerce, ecommerce returns, Endicia, FedEx, Free returns, IRCE, IRCE 2014, postage, returns, returns process, shipping, Shipping/Delivery, UPS, USPS

Step Up Your Returns Experience

| Tom Fougerousse

Handling returns appropriately will do wonders for your reputation and build trust in the long run, and falling behind can become a customer service nightmare. Here are some suggestions to make your returns experience a positive one for both you and your customers.