FedEx Active in Blockchain Initiatives Tying in Supply Chain

| Mike O'Brien

With interest growing in the use of blockchain in the supply chain, FedEx has been very active in moving the technology forward. Dale Chrystie, FedEx Freight’s Vice President of Strategic Planning and Support, spoke with Multichannel Merchant about the company’s involvement with blockchain initiatives.

UPS Intra-Year Pricing Changes Deciphered

| Keith Myers

UPS has made a number of intra-year rate and fee changes, including increasing the over-max charge for packages weighing more than 150 lbs. from $500 to $650. Here is a breakdown of all the changes and what they mean for you as a shipper.

5 Pitfalls of Dropshipping and How to Avoid Them

| Sina Djafari

While dropshipping ties up fewer resources in inventory and warehouses and seems a no-brainer, it can also put brand image and customer experience at risk. An online retailer and dropshipping advocate turned logistics expert details the challenges retailers face and how to overcome them.

Trump Pushed Postmaster to Double Amazon USPS Rates: Report

| Mike O'Brien

With his well-tweeted animosity toward Amazon and Jeff Bezos as a backdrop, President Trump has twice pushed Postmaster General Megan Brennan to double the rate the U.S. Postal Service charges the ecommerce giant and other major shippers, the Washington Post has reported.

How to Assess Your Drop Shipping Customer Service

| Brian Barry

Offering merchandise from drop shipping vendors has greatly extended the assortment of thousands of ecommerce and omnichannel brands, with many choosing to drop ship 100% of their merchandise. The challenge: Maintaining high customer service standards and vendor compliance. Here’s what we found from mystery shopping two major merchants.