UPS Rolling Out Holiday Peak Season Surge Pricing

| Mike O'Brien

UPS announced it will implement peak season surge pricing to offset the cost of a huge spike in its shipping volume during the extreme rush at the end of the year. FedEx has not yet announced a similar move. See what the move means, what industry observers are saying and UPS’s rationale.

3 Steps to Greater Supply Chain Optimization

| Michael Khalil

With ecommerce shaking up the supply chain to meet consumer demands, many companies are struggling to keep up. To meet this daunting challenge, here are three steps ecommerce companies can take to increase supply chain optimization in ways that support their growth plans.

Descartes Acquires ShipRush for $14 Million

| Mike O'Brien

Descartes Systems Group, a provider of Software-as-a-Service for logistics in B2B and B2C companies, has acquired parcel shipping software firm ShipRush for $14 million, expanding its services as it goes after midmarket ecommerce shippers. See what the business combination means for their joint customers.

Amazon Prime Air Pilots Make Noise in Seattle

| Mike O'Brien

Contract pilots for Amazon Prime Air are taking their case directly to the Seattle-based ecommerce giant, threatening a strike over wages, working conditions and turnover that could seriously disrupt the new service.

Vergona Outdoors Streamlines Its Ecommerce Shipping

| MCM Staff

Family-owned hunting and archery gear seller Vergona Outdoors has cut its ecommerce shipping time in half with ShippingEasy, allowing the company to focus on business growth and customer satisfaction. See what pain points it had experienced and how they were overcome.

Where are You Losing on Shipping and Handling?

| Curt Barry

In order to get a better handle on the impact of your shipping and handling costs, you need to first understand the details and then determine the best policy from a financial, marketing and customer service perspective. See some real-world examples and tips on how to stay on top of your S&H costs.

UPS to Charge for Peak Season Volume Shortfalls

| Mike O'Brien

In a move designed to capture network costs associated with retailers who fail to meet peak volume commitments, UPS plans to charge them for shortfalls this year. The charges would cover costs such as extra workers and surplus space on trucks or in distribution hubs based on retailers’ projections and volume commitments.

Are Online Marketplaces Preying on Your Business?

| Curt Barry

The lure of online marketplaces and the exposure to tens of millions of their customers can lead to significant sales growth, but at what cost? Here’s some things to keep in mind before jumping in and hanging out your virtual shingle.