Where are You Losing on Shipping and Handling?

| Curt Barry

In order to get a better handle on the impact of your shipping and handling costs, you need to first understand the details and then determine the best policy from a financial, marketing and customer service perspective. See some real-world examples and tips on how to stay on top of your S&H costs.

UPS to Charge for Peak Season Volume Shortfalls

| Mike O'Brien

In a move designed to capture network costs associated with retailers who fail to meet peak volume commitments, UPS plans to charge them for shortfalls this year. The charges would cover costs such as extra workers and surplus space on trucks or in distribution hubs based on retailers’ projections and volume commitments.

Are Online Marketplaces Preying on Your Business?

| Curt Barry

The lure of online marketplaces and the exposure to tens of millions of their customers can lead to significant sales growth, but at what cost? Here’s some things to keep in mind before jumping in and hanging out your virtual shingle.

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

4 Ways to Take Advantage of the Booming Ecommerce Market

| Nathan Jones

Online retail is expected to grow 8-12% this year (3x higher than the wider industry growth) with sales predicted to be between $427 and $443 billion, according to the National Retail Federation. This means that online retailers need to be on their A game now more than ever, especially focusing on seamless branding, efficient automation and stellar customer service. Here are four strategies to keep in mind when examining the marketing and shipping aspects of your business.

FedEx, UPS, FedEx Ground, FedEx Express, FedEx Smartpost, FedEx Freight, ecommerce fulfillment

FedEx Express Expands Overnight to 4,400 New Zip Codes

| MCM Staff

FedEx has expanded its FedEx First Overnight service to more than 4,400 zip codes across the U.S. With this expansion, the service now reaches more than 32,000 zip codes for next-business day delivery, representing 92% of the business population in the U.S.