DHL Expands in North America to Meet Peak Demand

| Mike O'Brien

Looking to make up ground on rivals UPS and FedEx during peak season, DHL is in the midst of an expansion effort that includes hiring 6,000 temporary workers across its four business units in North America, adding flights and piloting robotic and augmented reality technologies.

FedEx Has 7,500 Pickup Locations at Walgreens Stores

| Mike O'Brien

Just in time for the busy holiday season, FedEx announced it now has pickup locations at 7,500 Walgreens stores across the U.S., shy of the 8,000 it promised to have online by the end of October when the deal was announced in January.

LateShipment Helps Shippers Access Carrier Refunds

| Mike O'Brien

With an estimated $3 billion left on the table each year in unclaimed refunds from major carriers for errors such as late or wrong deliveries, a software company has figured out how to automate the claims process and win some of that money back for its shipper clients.

An Analysis of UPS 2018 General Rate Increase and Other Changes

| Dave Sullivan

Effective Dec. 24 (yes, you read that correctly), rates for UPS Ground, UPS Air and International services as well as UPS Air Freight rates within and between the U.S., Canada and Puerto Rico will increase an average of 4.9%. Here’s an analysis of UPS’s changes and the impact they will have on parcel shippers.

A Guide to Peak Holiday Season Changes for FedEx, UPS Shippers

| Rob Martinez

Both FedEx and UPS have announced new, temporary peak holiday season surcharges that will impact shipping costs for ecommerce businesses this holiday season. This detailed layout of charges from the major carriers will help you make wise business decisions as you lay out your strategy for handling the surge in seasonal shipments.