Ecommerce companies are seeing double-digit growth in a business that requires them to fulfill orders of low line numbers, often just a single item, compared to bulk orders for store fulfillment. To address these challenges, more companies are turning to a variety of order fulfillment automation solutions. But what level of automation is right? Find out what solutions are available, how they’re being implemented and what the future of automation looks like.
While order management systems are not a new concept, the technology has been advancing to keep up with the evolving world of omnichannel commerce and rising customer expectations of placing orders how, where and when they want to. So how do you go about identifying the right system for your particular business needs, now and in the future?
In these days of fast shipping, customers expect their order to arrive on their front doorstep in a plain brown box with some bubble wrap and a receipt. But by creating a tremendous unboxing experience for the customer, some ecommerce merchants are creating a “wow” factor, which in turn leads to increased customer loyalty.
As a marketer in today’s omnichannel world, you need to sell product through a slew of channels: ecommerce web stores, online marketplaces, brick and mortar, third-party resellers, company sales force, … Continue Reading →