Shoppers Look for Best Holiday Deals in December

| MCM Staff

With six less shopping days between Thanksgiving and Christmas this year, 87% of shoppers said in a recent PriceGrabber survey that they will conduct most of their holiday shopping in December. Why? According to the survey, because that is when consumers believe they will find the best deals and discounts.

2015 holiday shopping, peak season 2015, ecommerce, Innotrac, Cyber Weekend 2015, Black Friday 2015, Cyber Monday 2015

What Were Your Cyber Monday Results?

| Tim Parry

Cyber Monday 2013 has come and gone, and Multichannel Merchant would like to know how you made out. Please take a deep breath and answer our quick, non-invasive, 5-question survey.

dimensional weight pricing, DIM weight, DIM, shipping/delivery, operations and fulfillment, ecommerce, ecommerce fulfillment, ecommerce operations, Dotcom Distribution, Maria Haggerty

Mastering the Art of Returns

| Erin Lynch

Merchants struggle to address the time it takes to complete a returns transaction to the moment of initiation until the moment the order is placed back in inventory. But that doesn’t mean merchants are looking at returns as a lost cause or as an accepted loss of time and money.

key performance indicators, KPIs, operations and fulfillment, warehouse/distribution Center, distribution center, direct-to-consumer, direct-to-consumer operations, performance metrics, employee productivity, employee coaching, manager training

Preparing Your Warehouse for Omnichannel Fulfillment

| Tim Parry

With U.S. ecommerce sales surpassing the $200 billion mark it is increasingly important that merchants develop a process to integrate sales channels and manage fulfillment efficiently and effectively. Here’s how you should manage your warehouse to accommodate today’s demanding omnichannel customers.

Ecommerce, ecommerce packaging, sustainable packaging, sustainability, eco-friendly packaging, operations and fulfillment

Package Delivery Goes Beyond the Brown Cardboard Box

| Erin Lynch

Sending a package is no longer just about putting a SKU in a box and sending it off to the customer; it’s equally about first impressions and making the package a brand ambassador. Here’s what you’ll learn from this executive summary from Multichannel Merchant.

Managing Inventory in an Ecommerce World

| Erin Lynch

Managing inventory can be quite the head scratcher. An ineffective inventory strategy leads to slow moving inventory, an increase in picking errors, and missed sales opportunities. Learn more from this executive summary from Multichannel Merchant.