How Voice Assistants Can Protect Phone-Based Commerce

| Ben Rafferty

Voice-powered assistants are changing the face of commerce, with as many as 60% of consumers looking to use a home voice assistant to make purchases with just a few simple words. Here is how voice assistants can protect phone-based commerce.

Amazon Expands Hub Pickup Lockers in Apartment Buildings

| Mike O'Brien

A year after a quiet introduction, Amazon is expanding Hub by Amazon, secure keypad-access lockers in high-rise and garden apartments that allow shoppers to grab packages at their convenience. Interestingly, the service is available to other shippers as well as Amazon itself.

Walmart’s Jetblack Marries Personalized Shopping, Same-Day Speed

| Mike O'Brien

Jetblack, Walmart’s new invite-only, personalized shopping service aimed at busy moms in Manhattan and Brooklyn, allows members to get same-day orders fulfilled by texting them in, at $50 a month. It’s the latest example of the beast of Bentonville seeking to go upmarket and out-innovate main rival Amazon.

Trump Pushed Postmaster to Double Amazon USPS Rates: Report

| Mike O'Brien

With his well-tweeted animosity toward Amazon and Jeff Bezos as a backdrop, President Trump has twice pushed Postmaster General Megan Brennan to double the rate the U.S. Postal Service charges the ecommerce giant and other major shippers, the Washington Post has reported.