Amazon Key Allows In-Home Deliveries When You’re Out

| Mike O'Brien

Right on the heels of Walmart’s September announcement of an in-home grocery delivery service being tested in New York City, Amazon has come out with its own offering allowing drivers to enter homes and drop off items under the watchful eye of a new Amazon smart connected camera – all tied to Alexa.

How Retailers Can Work Like Amazon

| Daphne Carmeli

The key is to work like Amazon rather than with them. Despite the retail giant’s head start, it has never been easier for companies to adopt 3rd party services and platforms that let them offer a service comparable to Amazon’s. Here is how retailers can set themselves apart in an Amazon world.

SpaceX Says, Same-Day Delivery Is So Last Week

| Mike O'Brien

Jeff Bezos and the innovation teams at Amazon seem to have cornered the market on far-out ideas that push the envelope for ecommerce distribution, from delivery drones to blimp warehouses to even an undersea DC. That is, until Elon Musk and his hardy band of rocketeers at SpaceX came along and shot the moon – or Mars.

FedEx Expands Same-Day Delivery to 30 U.S. Markets

| Mike O'Brien

Ahead of the holiday season, FedEx has expanded same-day delivery service to 1,800 cities in 30 regional markets through its FedEx Office division. The deliveries are made by uniformed FedEx drivers in branded vehicles, and the service includes a mobile app to track delivery status including alerts on estimated arrival time.

Belgian Postal Service to Acquire Radial for $820 Million

| Mike O'Brien

In a surprising move, bpost, the Belgian postal service, announced plans to acquire U.S.-based third-party logistics and ecommerce software firm Radial for $820 million, as it looks to expand its client base here with Radial’s broad omnichannel, logistics, and fulfillment capabilities.

Amazon Reportedly Testing Local Delivery from Merchant DCs

| Mike O'Brien

Once again raising the specter of cutting out more business to UPS and FedEx, Amazon is reportedly testing a program that involves making local deliveries from the warehouses of retailers selling on its marketplace. See what the move entails, and what else Amazon has been doing to beef up its logistics and delivery capabilities.

Toys ‘R’ Us Launches Online Marketplace

| Mike O'Brien

Toys ‘R’ Us announced it is launching an online marketplace in 2018, less than two weeks after declaring bankruptcy and saying it will keep its stores open through the process. The move makes Toys ‘R’ Us more competitive with eBay, where it has maintained an online store for more than a decade.

Omnichannel Investments Pay Off for Brick-and-Mortar Retailers

| Erik Morton

While things look dire in physical retail, investments in omnichannel are paying off for some traditional retailers. There are similarities in the playbook across a diverse group of companies, including aligning physical stores with the ecommerce channel, investing in private brands, and aggressively expanding product assortment. See how some of the leaders are staying ahead of the curve.