Amazon Opens First Contact Center in Kentucky

| Erin Lynch

Amazon has opened an 80,000 square-foot contact center in Kentucky this month and while the customer service center is the first of its kind there, it joins four other fulfillment centers across the Bluegrass State.

Reinvention

| Ellen Shannon

Wouldn’t it have been a master stroke if Jeff Bezos bought the Washington Post on Amazon’s “Daily Deal” Web site?

Amazon Creates 5,000 New Fulfillment Jobs

| MCM Staff

Amazon announced on July 29 that it is creating more than 5,000 new full-time jobs in its U.S. fulfillment network to meet growing customer demand. Fulfillment associates and lead fulfillment associates are being hired at 17 fulfillment centers across 10 states.

Google, Barnes & Noble, ecommerce, same-day delivery, delivery, Amazon, brick-and-mortar, local couriers, retailers, retail, online retail, ecommerce fulfillment

Barnes & Noble CEO William Lynch Resigns

| Erin Lynch

William Lynch has resigned from his post as Barnes & Noble CEO effective immediately, according to a release issued by the retailers. The company also said that a replacement has yet to be named.

An Inside Look into Amazon’s Global Enterprise

| Erin Lynch

Amazon launched it’s latest marketplace in India this week, making it the 10th marketplace for the ecommerce goliath. In this infographic from Amazon, you will get a glimpse into the countries it serves, how many fulfillment centers it has worldwide, and it’s third-party seller growth.