While things look dire in physical retail, investments in omnichannel are paying off for some traditional retailers. There are similarities in the playbook across a diverse group of companies, including aligning physical stores with the ecommerce channel, investing in private brands, and aggressively expanding product assortment. See how some of the leaders are staying ahead of the curve.
Marc Lore, Walmart’s head of ecommerce for the U.S., talked about the company’s testing of in-home grocery delivery during a keynote presentation at Shop.org, the latest in a string of disruptive moves by the big-box giant as it battles head-to-head with Amazon. See what Lore had to say about the new offering and how he views its potential for expansion.
As the peak holiday season hiring frenzy kicks into gear, Walmart has decided to set itself apart by announcing it will once again offer extra shift hours instead of hiring thousands of seasonal staff as many other major retailers do. Target meanwhile plans to raise its minimum wage to $10 per hour and then to $11. See what holiday hiring plans are in the works for other retailers and service providers to meet the seasonal crush.
Amazon has been busy once again in our roundup of recent ecommerce distribution center and fulfillment center activity – including one on the site of a shuttered mall just east of Cleveland. Other companies planning to open new facilities include Kohl’s, Dick’s Sporting Goods, ASOS and Tractor Supply.
After finalizing the $13.7 billion acquisition of Whole Foods, Amazon is making major pricing and fulfillment changes as the company leverages its investment. The ecommerce giant is up to the challenges that lay ahead and will be a major disruptor to grocery, and especially grocery delivery, for years to come.