Belk, eBay Enterprise, eBay, customer service, customer contact center, customer experience, retail, online retail, ecommerce

Belk Announces the Appointment of a New CEO

| MCM Staff

The Board of Directors of Belk, Inc. announced that Tim Belk will retire as chief executive officer of the company in July 2016. Former Hot Topic CEO, Lisa Harper will take over, see what this will mean for the company.

Belk, eBay Enterprise, eBay, customer service, customer contact center, customer experience, retail, online retail, ecommerce

Sycamore Partners Buys Belk

| MCM Staff

Belk, Inc., announced that it has entered into a definitive merger agreement whereby investment funds managed by New York-based private equity firm Sycamore Partners. See what this will mean for the retailer.

Belk, eBay Enterprise, eBay, customer service, customer contact center, customer experience, retail, online retail, ecommerce

Is Belk on the Block?

| Tim Parry

Belk, the largest family-owned department store in the U.S., says it is looking for a suitor. But will a competitor like Macy’s Inc. or Nordstrom come to the rescue? Or will it seek help from a private equity firm?