Merchants Differentiating in the Last Mile, Returns, Outsourcing

| Mike O'Brien

As merchants search for ways to contend with the behemoth of Amazon – which accounted for about half of ecommerce sales in 2017 – many are focusing on the last mile, returns and outsourcing to battle back. This MCM Outlook report, based on our annual survey of Multichannel Merchant readers, looks at trends and stats in all three areas.

Instacart Acquires Unata for $65 Million

| Daniela Forte

Instacart announced that it has joined forces with Toronto-based Unata, a digital solution platform that will provide Instacart the ecommerce tools it needs to evolve in online grocery shopping. See how Instacart plans to go up against Amazon with this acquisition.