FedEx Reorganizes Units to Focus on Cross-Border Ecommerce

| Mike O'Brien

Continuing its push into cross-border ecommerce to take advantage of rapid growth in that area, FedEx is consolidating a few different business units under existing freight forwarding division FedEx Trade Networks (FTN) as of March 1. See what FTN is now comprised of, and how FedEx views the opportunity.

President Trump Takes Aim at USPS, Amazon in Tweet

| Mike O'Brien

President Trump has taken a break from favorite targets like Little Rocket Man to turn his Twitter fire and ire on the U.S. Postal Service, blasting the agency for not charging enough on parcel delivery, in particular singling out major client Amazon, as the USPS continues to hemorrhage cash.

FedEx, UPS Say Holiday Shipments On Track

| Mike O'Brien

FedEx reported Tuesday it is on track in terms of holiday shipments, and UPS reported it has been able to keep up after a hiccup following a larger-than-expected volume surge after Cyber Week.

DHL Expands in North America to Meet Peak Demand

| Mike O'Brien

Looking to make up ground on rivals UPS and FedEx during peak season, DHL is in the midst of an expansion effort that includes hiring 6,000 temporary workers across its four business units in North America, adding flights and piloting robotic and augmented reality technologies.

LateShipment Helps Shippers Access Carrier Refunds

| Mike O'Brien

With an estimated $3 billion left on the table each year in unclaimed refunds from major carriers for errors such as late or wrong deliveries, a software company has figured out how to automate the claims process and win some of that money back for its shipper clients.

An Analysis of UPS 2018 General Rate Increase and Other Changes

| Dave Sullivan

Effective Dec. 24 (yes, you read that correctly), rates for UPS Ground, UPS Air and International services as well as UPS Air Freight rates within and between the U.S., Canada and Puerto Rico will increase an average of 4.9%. Here’s an analysis of UPS’s changes and the impact they will have on parcel shippers.