Google Analytics 4 logo feature

GA4: Unraveling the New World of Google Analytics

| Mike O'Brien

The digital landscape has experienced a seismic shift with the recent sunset of Google Universal Analytics (UA) in favor of Google Analytics 4 or GA4, introduced in 2020. As of July 1, Google stopped processing data through UA, creating a forced migration. Ben Hardt, VP of business intelligence and innovation at X Agency, walks us through the changes and the impact on marketers.

Amazon sphere Seattle hq feature

Amazon Posts Strong Quarter on All Fronts

| Mike O'Brien

Amazon posted a blowout Q2, with net sales up 11%, profit doubled from 2022, analysts cheering and an upgraded fulfillment plan refocused on same-day delivery. But Amazon still needs to find ways to improve a grocery business that is getting failing marks from industry observers. AWS growth continues to slow, and management said GenAI won’t contribute meaningfully in the near term.

GenAI GPT phone feature

Generative AI Heads Give White House Voluntary Safety Commitments

| Mike O'Brien

The Biden administration has secured voluntary commitments from executives at seven technology companies that they would take steps to ensure safe development and deployment of generative AI systems, in response to various concerns that have been raised since ChatGPT’s release last fall. The commitments include calls for security testing and watermarking content produced by AI.

IAB retail media networks buyer's guide logo feature

Retail Media Networks Buyer’s Guide Released by IAB

| Mike O'Brien

Given the explosion in retail media networks, and the vast potential of their rich first-party data insights, the Interactive Advertising Bureau (IAB) has released a buyer’s guide that explains the market and the players, helping brand advertisers more intelligently build media planning and buying strategies. Kroger and Walmart talk about the power of data science in their media networks.

FTC hq feature

Amazon Breakup Would Be a Mistake, Analysts Say

| Mike O'Brien

While it’s been widely reported that Federal Trade Commission head Lina Kahn is planning to drop a massive antitrust lawsuit against Amazon, analysts at Baird argue in a research note that the move would be wrong-headed because the company’s success is based on innovation and investment, not monopolistic practices. The FTC has already accused Amazon of duping millions into signing up for Prime.

OpenAI logo ChatGPT feature

Webinar: The Generative AI Genie is Out of the Bottle

| Mike O'Brien

Generative AI, better known by the OpenAI version called ChatGPT in Microsoft’s Bing search engine, is suddenly everywhere all at once, shaking up whole industries and offering to optimize pretty much every single business function and solve all your problems. But what’s it all about? Join our webinar on June 8 to find out.

Google I/O 2023 logo feature

Google Plants Its Flag in Generative AI

| Mike O'Brien

Google is pulling out all the stops to incorporate generative AI across its ecosystem, in an effort to demonstrate to the world that the search giant is a leader and not a follower when it comes to the biggest disruptive technology to hit the business world in decades. A handful of new products announced at Google I/O enable a range of capabilities built on its Vertex AI generative engine.

Google mobile screen feature

Google Sees 50%+ Gain in “Popular Products” Results

| Mike O'Brien

Google saw a 50%-plus increase in search traffic in December to its “popular products” integrations, where shoppers can view and filter results with a variety of product details in an ecommerce-friendly carousel display, as it works to claw back the enormous flow of checkouts to dominant Amazon. Google is leveraging aggregated shopping feeds based on structured product data from merchants.

generative AI ChatGPT on phone feature

Generative AI Had Quite a Week

| Mike O'Brien

It was quite a week in the ever-expanding universe of generative AI, as the arms race among tech titans escalates, new solutions proliferate and more retailers jump in with both feet. From Elon Musk to Google, Amazon, Walmart and Levi Strauss, more companies are moving beyond the experimentation stage and planting a flag as a wide range of applications hit the market.

UGC illustration feature

Leveraging UGC to Increase Organic Traffic

| Zarina Lam Stanford

Shoppers use social media for inspiration, and Google for research and product comparisons; sometimes, it’s a product description page. In every case, UGC helps increase brand and product visibility wherever shoppers are searching. It boosts SEO in a multitude of ways. Here are some tips to help you leverage it effectively.