Retailers Shouldn’t Miss Their Netflix Moment

| Tige Savage

Are retailers poised to take advantage of their “Blockbuster-Netflix” moment? Now is a good time for them to learn from Blockbuster’s mistake – not buying Netflix –
and aggressively acquire small, well-positioned ecommerce firms.

mobile commerce, retail geo-targeting, social media marketing, customer reviews

Retailers Continue Omnichannel Pivot as Stores Struggle

| Mike O'Brien

Major retailers including Macy’s, JC Penney and Nordstrom are placing larger bets on omnichannel as the future of retail, amid hundreds of store closings and even a chain shuttering in the wake of a tough holiday season for brick-and-mortar sales. See what moves the chains are making to counter Amazon’s incursions.

J.C. Penney Expanding Appliance Sales to 500 Stores

| Mike O'Brien

After a successful pilot in three markets started in January, J.C. Penney plans to expand appliance sales to 500 stores this year, going head to head with Best Buy, Sears, Home Depot and Lowe’s. See what other moves the retail chain is making.

J.C. Penney Continues Turnaround with Strong Q4

| Mike O'Brien

J.C. Penney posted strong Q4 and 2015 numbers, citing omnichannel tactics as a big part of its continuing turnaround, in a period when competitors stumbled. The return of popular private-label brands and the recent addition of appliances by customer demand are evidence that the company has been responsive to what shoppers want. Learn more about the retailer’s recent performance.

Week in Review: JCPenney is Bringing Back Appliances

| MCM Staff

After more than 30 years, JCPenney decided to re-enter the appliance business when customer data showed that the vast majority of its shoppers own a home and are frequently searching for major appliance options on