Neiman Marcus Prepares for the Customer of the Future

| Daniela Forte

Neiman Marcus told attendees at eTail West that the focus in 2018 is on making innovation part of its DNA as it seeks new, creative ways to connect the online and in-store experience for its upscale customers. The common denominator in all of the innovation is bringing digital to the forefront of the business.

Neiman Marcus Pulls Itself Off the Market

| Daniela Forte

Neiman Marcus announced it would no longer be up for sale as it looks for other “strategic alternatives” to stay afloat in this ever-changing retail climate. See what lead the company to make this decision and what other plans it has going forward.

Hudson’s Bay Company in Talks to Buy Neiman Marcus

| Daniela Forte

The ongoing saga of faltering department stores continues, with reports that Canadian-based retail giant, Hudson’s Bay is in talks to acquire struggling high-end retailer Neiman Marcus. See what plans the retail giant has for Neiman Marcus and what it will mean going forward.

Customer Experience a Key Aspect of Retail Supply Chain Operations

| MCM staff

Retailers are having a hard time updating their supply chain systems and technologies to keep up with the new reality of heightened customer expectations in an era of digital disruption but are feeling increased pressure to do so quickly, according to a new survey from Convey.