Nordstrom Expands Reserve Online Program

| Mike O'Brien

Following a successful pilot at six stores, Nordstrom said it was expanding its reserve online, try on in store program to 43 stores across the country as it continues its omnichannel push.

Omnichannel Essentials for Ecommerce Success in China

| Franklin Chu

China is a hot market for U.S. ecommerce sellers, with nearly 1.4 billion consumers who are tech-savvy, increasingly affluent and ravenous for American products. Taking a cross-border approach to the market reduces the risk and cost. Here are 5 tips to help you create ecommerce success in China.

Retailers Shouldn’t Miss Their Netflix Moment

| Tige Savage

Are retailers poised to take advantage of their “Blockbuster-Netflix” moment? Now is a good time for them to learn from Blockbuster’s mistake – not buying Netflix –
and aggressively acquire small, well-positioned ecommerce firms.

L.L. Bean Looks to Update Free Shipping, Returns Policies

| Mike O'Brien

In an effort to remain competitive and cut costs, iconic brand L.L. Bean is considering changes to its famous free shipping and returns. This follows policy changes instituted last year by Nordstrom, another brand famous for its generous returns policy.

Nordstrom

Nordstrom Appoints President of Nordstrom.com

| Daniela Forte

Nordstrom appointed Ken Worzel as president for Nordstrom.com. This move is to further accelerate the brand’s ecommerce, digital and mobile efforts. See what plans Nordstrom has in place and what other strategic shifts were made in leadership.

5 Things You Need to Know to Ensure Drop Shipping Success

| Jett McCandless

Drop shipping can be an extremely beneficial tactic for retailers when done right because it offloads inventory risks. But it can create additional layers of complexity and challenges associated with quality and speed, among others. Here are some tips to help you make it a winner for your business.

Nordstrom Wins Award for Excellence in Customer Returns

| Mike O'Brien

How you handle returns goes a long way toward defining how customers perceive your brand and how loyal they will be. So what are some of the key elements that make up a great returns experience? See why Nordstrom won the 2016 Excellence in Customer Experience award in this important category.

Nordstrom

Nordstrom Takes Minority Stake in Drop Shipping Firm Dsco

| MCM Staff

Nordstrom has invested an undisclosed sum in drop shipping firm Dsco, formerly Dropship Commerce, in order to grow its ecommerce business. See how this will enable Nordstrom to reduce its inventory levels and shift holding costs to its suppliers.

Nordstrom

Nordstrom to Slash 350 to 400 Jobs

| Tim Parry

Nordstrom, Inc. announced Monday that it would reduce approximately 350 to 400 corporate and regional support positions through a phased approach that should be completed by the end of the second quarter.