• Address:
    13045 Mountain Trail
    Clermont, FL 34715
  • Website:
  • Contact: John Frazar
Customer Information:
Total number of supported installations:  ~350
Total number of installations on current version:  ALL
Average number of orders processed per day (all customers):  ~50
Average size of customer by revenue:  $2,000,000 (online revenue only)
Average SKU count (all customers):  ~5,000
Percentage of primarily B2B customers:  10
Percentage of primarily B2C customers: 60
Percentage of hybrid customers: 30
Percentage of U.S. vs. international customers:  95% US/ 5% International
Percentage of customers doing at least 15% retail: 50%
Percentage of customers that are primarily ecommerce:  40
Percentage of customers that are omnichannel:  60

System Information (General):
Is your solution hosted?  Yes
Is it cloud-based, installed or both?  Cloud
Full off-the-shelf solution or customization required?  Complete off the shelf solution.  Customizations are possible.

System Features:
Integrated shopping cart: Yes
Integrated accounting module: No
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes

Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: No
Support for ship to store: No
Built-in OMS functionality: No
Integration with OMS:  Yes
Integration with WMS: Yes
Integration with WCS: No
Integration with CRM: No
Shared database for web, call center, stores: Via API
Mobile app: Yes
Built with responsive/adaptive design? Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: No
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): No
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses:  Yes