• Address:
    110 North 5th Street
    3rd Floor
    Minneapolis, MN 55403
  • Website:
  • Contact: Sam Madison
Customer Information:
Total number of supported installations: >10,000 active sites
Total number of installations on current version: >10,000 active sites
Average number of orders processed per day (all customers): >15,000 orders per day
Average size of customer by revenue: We generally serve companies between $25M and $1 Billion, though we have a number of enterprises we’re working with over $10 Billion.
Average SKU count (all customers): 500 SKUs
Percentage of primarily B2B customers: 60%
Percentage of primarily B2C customers: 10%
Percentage of hybrid customers: 30%
Percentage of U.S. vs. international customers: 95% NA, 4% EMEA, 1% APAC
Percentage of customers doing at least 15% retail: 20%
Percentage of customers that are primarily ecommerce: 30%
Percentage of customers that are omnichannel: 100%

System Information (General):
Is your solution hosted?  Yes
Is it cloud-based, installed or both?  Cloud-Based
Full off-the-shelf solution or customization required?  Customization required, however, with OrderCloud Accelerators we provide an out-of-the-box starting place. Customizations are quick, easy front-end changes.

System Features:
Integrated shopping cart: Yes
Integrated accounting module: Third-Party Integration
Support for realtime web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes apps

Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Built-in OMS functionality: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with WCS: Yes
Integration with CRM: Yes
Shared database for web, call center, stores: Yes
Mobile app: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes