Jagged Peak

  • Address:
    7650 W Courtney Campbell Causeway
    Ste. 1200
    Tampa, FL 33607
  • Website: www.jaggedpeak.com
  • Contact: Jim DeNuncio
Customer Information:
Total number of supported installations: 100
Total number of installations on current version: All are EDGE 6i
Average number of orders processed per day (all customers): 40K
Average size of customer by revenue:+1.5M
Average SKU count (all customers): +5K
Percentage of primarily B2B customers: +60
Percentage of primarily B2C customers:+60
Percentage of hybrid customers: +60
Percentage of U.S. vs. international customers: 85%
Percentage of customers doing at least 15% retail: 100%
Percentage of customers that are primarily ecommerce:  100%
Percentage of customers that are omnichannel:  100%

System Information (General):
Is your solution hosted?  Yes, it’s an option
Is it cloud-based, installed or both? Cloud based
Full off-the-shelf solution or customization required? Both, can be utilized off-the-shelf or customized for client requirements

System Features:
Integrated shopping cart: Yes
Integrated accounting module: No
Support for realtime web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes

Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Built-in OMS functionality: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with WCS: Yes
Integration with CRM: Yes
Shared database for web, call center, stores: Yes
Mobile app: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes