nChannel, Inc

  • Address:
    8760 Orion Place
    Suite 210 Columbus
    OH 43240
  • Website:
  • Contact: Shilpa Marano
Customer Information:
Total number of supported installations: 162
Total number of installations on current version: 162
Average number of orders processed per day (all customers): 85
Average size of customer by revenue: $5.7Million
Average SKU count (all customers): 10,102
Percentage of primarily B2B customers: 40%
Percentage of primarily B2C customers: 60%
Percentage of hybrid customers: 35%
Percentage of U.S. vs. international customers: 98% vs. 2%
Percentage of customers doing at least 15% retail: 33%
Percentage of customers that are primarily ecommerce:  62%
Percentage of customers that are omnichannel:  100%

System Information (General):
Is your solution hosted?  Yes
Is it cloud-based, installed or both? Cloud-based
Full off-the-shelf solution or customization required? Off-the-shelf

System Features:
Integrated shopping cart: Shopify, Magento, Big Commerce, Aspdotnetstorefront
Integrated accounting module: NetSuite, Microsoft Dynamics, Oracle, SAGE, QB
Support for real-time web order import: Yes
Support for personalized offers: No
Support for continuity fulfillment: Yes

Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Built-in OMS functionality: Yes
Integration with OMS: IBM, NetSuite
Integration with WMS: Optional
Integration with WCS: Optional
Integration with CRM: Optional)
Shared database for web, call center, stores: Via REST API
Mobile app: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Amazon, eBay
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Direct, Dropship, 3PL
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes