Salesforce Commerce Cloud

  • Address:
    5 Wall Street
    Burlington, MA 01803
  • Website: www.demandware.com
  • Contact: Sales

Customer Information:
Total number of supported installations: 1590 sites
Total number of installations on current version: 1590 sites
Average number of orders processed per day (all customers): NA
Average size of customer by revenue: AT the end of 2015 we had 30 customers with GMV in excess of 100 million, 15 with GMV greater than 200 million, 8 with GMV greater than 300 million
Average SKU count (all customers): NA
Percentage of primarily B2B customers: NA
Percentage of primarily B2C customers: NA
Percentage of hybrid customers: NA
Percentage of U.S. vs. international customers: NA
Percentage of customers doing at least 15% retail: 100%
Percentage of customers that are primarily ecommerce: NA
Percentage of customers that are omnichannel: NA

System Information (General):
Is your solution hosted? Cloud
Is it cloud-based, installed or both? Cloud
Full off-the-shelf solution or customization required? Full Solution, customizable to meet retailers needs

System Features:
Integrated shopping cart: Yes
Integrated accounting module: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes

Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Built-in OMS functionality: Yes
Integration with OMS:  Yes
Integration with WMS: Yes
Integration with WCS: Yes
Integration with CRM: Yes
Shared database for web, call center, stores: Yes
Mobile app: Yes, available through certified partners
Built with responsive/adaptive design? Yes, Native responsive design for mobile web
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses:  Yes