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MULTICHANNEL MERCHANT » DATA & ANALYTICS
Data & AnalyticsJun 25, 2014 12:28 PM By JP Chauvet
Big data doesn’t benefit you if you can’t analyze it! Untapped data is like a gold mine – it can make you rich, but first you have to sift through the dirt. These are the 5 most impactful data points you need to examine now.
Data & AnalyticsMay 05, 2014 10:58 AM By Sandra Gudat
If you’re like most retailers, you struggle with the management of multiple data sources, and this can be particularly damaging to your loyalty and CRM efforts. Here’s a strategy to begin tackling the data management beast.
Data & AnalyticsApr 16, 2014 9:58 AM By MCM Staff
NRF pursues establishment of retail information sharing and analysis center.
Data & AnalyticsMar 09, 2014 3:27 PM By Steve Wellen
Every day, more contact centers are providing more of what consumers need: real, valuable service. And that means more revenue. But that’s still the exception to the rule. Here’s a quick look at what is holding contact centers back, and how they can forge a better way forward.
Data & AnalyticsMar 09, 2014 2:57 PM By Jeff Baken
AmeriPride has turned its attention to improving its customer experience by developing a centralized disaster recovery program to protect its data. Here are four things AmeriPride looked for in a disaster recovery program.
Data & AnalyticsMar 05, 2014 1:21 PM By Erin Lynch
Target has announced that Beth Jacob, chief information officer, is resigning from her position as part of an “overhaul” of the retailer’s information security and compliance structure. Jacob’s resignation is effective March 5.
Data & AnalyticsMar 04, 2014 3:31 PM By Erin Lynch
RadioShack announced this week that it plans to close 1,100 under performing stores as well as huge losses in its fourth quarter earnings. According to its Q4 financials, the electronics retailer reported that net sales and operating revenues for the quarter decreased to $935.4 million from $1.17 billion in the same quarter last year
Data & AnalyticsJan 30, 2014 3:33 PM By MCM Staff
In response to the recent spate of data security breaches on retailers and others, the DMA issued a call to action to all data-driven marketers to recommit to DMA’s long-standing commitment to ensure the security of consumer data.
Data & AnalyticsJan 22, 2014 8:24 AM By Dale Skeen
Retail supply chains are longer and more tangled than ever – the complexity of the data coupled with high customer expectations around service and reliability are taxing traditional approaches to supply chain management to their limits. In this article you will learn how to pinpoint problems faster, make adjustments quickly, prevent missed deliveries, and catch those out-of-stock situations before they can impact the customer.
Data & AnalyticsJan 20, 2014 2:20 PM By Janice Smithers
Having access to more data does not assure you’ll have better insights to drive engagements and conversions in 2014. Here are a few suggestions for how you might want to leverage the data overload to help you drive your digital marketing strategy in the coming year.
by Curt Barry
Posted 2 days ago
by Deepa Sureka
Posted 2 days ago