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MULTICHANNEL MERCHANT » DATA & ANALYTICS
Data & AnalyticsAug 20, 2013 4:50 PM By JB Brokaw
Few banner ads are based on a retailer’s deep knowledge about specific customers. Here’s why applying CRM data to the digital channel can result in customer-centric merchandising programs, reflect inventory and supply chain realities, improve commerce conversion, maximize customer lifetime value and provide incremental lift.
Data & AnalyticsAug 20, 2013 2:59 PM By Daniela Forte
With Big Data all the buzz these days, merchants are have the opportunity to make real what was once too costly or visionary to achieve a possibility, especially with the use of innovative analytics solutions, according to an infographic by SAP.
Data & AnalyticsAug 19, 2013 11:31 AM By Erin Lynch
When it comes to big data, some online retailers believe the more data collected the better the return. However, studies have shown that it’s not the size of the data you collect that makes you successful, it’s what type
Data & AnalyticsAug 12, 2013 4:27 PM By Erin Lynch
Rakuten has entered into an agreement to acquire PopShops, a Seattle-based data and analytics company, for an undisclosed amount of money.
Data & AnalyticsAug 12, 2013 1:36 PM By Erin Lynch
Kewill, a provider of multimodal transportation software, announced that it has signed a definitive agreement to acquire the assets of Four Soft, a software company headquartered in Hyderabad, India. The acquisition is expected to close within 90 days and will expand Kewill’s existing position in the Supply Chain Execution software market.
Data & AnalyticsAug 12, 2013 8:29 AM By Richard Harris
Even though a decade has past since most retailers became multichannel, the majority still don’t have a good way to track customers across channels. One of the biggest problems is the offline “data hole.” Where online transactions require customers to identify themselves, the same is not true offline.
Data & AnalyticsJul 30, 2013 12:22 PM By Daniela Forte
It’s that time of year again, back-to-school, and according to the National Retail Federation families with school-age children will spend less this year.
Data & AnalyticsJul 29, 2013 8:38 PM By Don DeLoach
The connection between social networks and purchasing behavior is becoming increasingly strong. Reports continue to show that social media engagement drives both online and in-store sales, making it more important than ever for retailers to derive actionable insight from social data.
Data & AnalyticsJul 24, 2013 11:01 AM By Del Williams
A growing number of direct to customer merchants, including National Ropers Supply, April Cornell and Crestline, are finding that supplementing full-sized catalogs with mini catalogs can help them do business more cost effectively while improving key metrics such as response rate.
Data & AnalyticsJul 23, 2013 10:30 AM By Bob Webb
Anyone who has ever been responsible for ensuring that the right number of contact center agents are in their seats at the right time can tell you that producing an accurate schedule can be complex. If you are experiencing pain points in trying to produce an accurate forecast, you need a strategy that will help ensure you are maximizing available agents with call demand.
by Dave Zamsky
Posted 23 hours ago
by Curt Barry
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by Jim Barnes
Posted 2 days ago