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Channel IntegrationMar 01, 2005 10:30 PM By Debra Ellis
There is a breakdown between the theory and the implementation of customer relationship management. The theory seems simple enough: Create a unique shopping
Channel IntegrationMar 01, 2005 10:30 PM By Mark Del Franco
Deal-making bears spent the fourth quarter of 2004 hibernating, judging from the scarcity of industry mergers and acquisitions during the time. Only 11
Channel IntegrationFeb 17, 2005 2:08 PM By Melissa Dowling
One size don’t not fit all when it comes to channel integration, said Joan Broughton, vice president of multichannel programs for outdoor products marketer Recreational Equipment Inc. (REI).
Channel IntegrationFeb 11, 2005 6:51 AM By Melissa Dowling
If you’re looking to sell your multichannel marketing business, you may be in luck. According to Michael Petsky, CEO of New York-based investment bank Petsky-Prunier, dozens of private equity groups are actively seeking to acquire multichannel merchants. “Strategic buyers are becoming more aggressive,” he said.
Channel IntegrationFeb 03, 2005 12:35 AM By Jeff Morris
How to get closer to the customer? Increase supply chain efficiency, say retailers — and that’s what many will focus on this year, according to a new study. “Retail Horizons: Benchmarks for 2004, Forecasts for 2005,” reveals that the majority of retailers cite supply chain optimization as a priority initiative for getting closer to the customer. This third annual study by the NRF Foundation, the research and education arm of the National Retail Federation, and BearingPoint Inc., a business consulting, systems integration and managed services firm based in McLean, VA, surveyed more than 300 retailers from a wide assortment of department, specialty, apparel, grocery, and home center stores.
Channel IntegrationFeb 01, 2005 10:30 PM By MCM staff
Neiman Marcus zaps zeppelin rumors Alert the media: Actor John Travolta did not order a Zeppelin NT from the Neiman Marcus holiday catalog. In early December
Channel IntegrationFeb 01, 2005 10:30 PM By Jeff Morris
You love reading predictions admit it and we love making them. And the good thing is, we’re not always wrong! For instance, in this space in a February
Channel IntegrationFeb 01, 2005 10:30 PM By Sherry Chiger
Thomas Jefferson declared that information is the currency of democracy. More recently, U.S. general Gordon Sullivan said, Information is the currency
Channel IntegrationJan 31, 2005 9:24 PM By MCM staff
If you take a deeper look at
Channel IntegrationJan 01, 2005 10:30 PM By Greg Gianforte
Every executive knows that you make more money selling to your existing customers than you do chasing new ones. That’s why so many companies place so