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Gimme a V!

As a merchant, you know it can be easy to slip into neutral and follow last year's patterns and processes of product creation, trade show travel, and...

Time for a good P&L scrubbing

Even in a time of serious belt-tightening, the last thing a multichannel marketer should do is stop marketing. The catalog, the Website, the e-mail campaigns...

Inside the merchant's toolbox

Every company seems to be cutting back on budgets, staffing, travel. While we're all trying to do more with less, the workload remains the same for merchants:...

The Parent Co. Files for Chapter 11

The Parent Co. and its subsidiaries have filed for bankruptcy. The multichannel children’s products retailer filed a voluntary petition for reorganization relief under Chapter 11 of the U.S. Bankruptcy Code Sunday in the U.S. Bankruptcy Court in Wilmington, DE....

Movers and Shakers

Multichannel selling industry hires, retires and promotions...

HSN Laying Off 3% of Staff

TV shopping/catalog merchant HSN said last Friday it will lay off 110 employees at HSN, most from around its St. Petersburg, FL headquarters....

Gimme a V!

As a merchant, you know it can be easy to slip into neutral and follow last year's patterns and processes of product creation, trade show travel, and...

The Historic H. O'Neill & Co.

A Lifelong New Yorker, I often admired the large, cast-iron building on Sixth Ave. and 20th St. But I never had a clue as to its origin, or to what the...

What matters most, now

With the price of postage, paper and raw goods, plus the recessionary economy, multichannel merchants should be very worried about pricing. They are:...

Segmenting for Catalog 2.0

In the Internet marketing world, Web 2.0 is about moving beyond the so-called nuts and bolts of technology and e-commerce and creating a more robust experience...

How to Move from a Single Channel Past the Multichannel Present

Studies from many different merchants have shown that once a customer responds to—and orders from—more than one channel, that their subsequent lifetime value increases significantly. But unless you learn how to unsilo yourself, your customers aren't going to be open to multichannel thinking...

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