Marketing ARCHIVE

Short Takes  Jun 01, 2001 9:30 PM By MCM staff

Hard landing for retailers; e-tail rouge; some noir; pay more for phone services

Gold Collar CSRs  Jun 01, 2001 9:30 PM By Lisa Napell Dicksteen

Companies are realizing that the most significant investment they can make is not in their databases or computers, but in their customer service staff

Where Are They Now?: The Annotated First Catalog Age 100  Jun 01, 2001 9:30 PM By MCM staff

When trying to figure out where you’re going, sometimes it helps to look at where you came from and how you got to where you are today. With that in mind,

Don’t miss the Catalog Power Forum  May 29, 2001 9:30 PM By MCM staff

Join the top executives of Black Box, Brylane, Fingerhut, Newport News, and Catalog City at the Annual Catalog Conference Power Forum, June 5.

On the Scene at Jupiter Retailing Forum: Customization Means Conversion  May 23, 2001 9:30 PM By MCM staff

Chicago–”Overhyped and underdelivered” is how Bill Bass, senior vice president of e-commerce and international for Lands

On the Scene at Jupiter Retailing Forum: Customization Means Conversion  May 23, 2001 9:30 PM By MCM staff

Chicago–”Overhyped and underdelivered” is how Bill Bass, senior vice president of e-commerce and international for Lands

Texas Wineries Push to Legalize Direct-to-Consumer Shipping  May 02, 2001 9:30 PM By MCM staff

Austin, TX

from the editor’s files  May 01, 2001 9:30 PM By MCM staff

DID YOU KNOW? An employer needs 50 days on average to fill a vacant position. The average cost of recruiting a new employee is $4,588. Industrial engineers

working gear  May 01, 2001 9:30 PM By MCM staff

Pick It Up Imagine having picking accuracy guaranteed 100%. Westbrook, ME-based FastPic Systems claims that its new FastPic4 advanced inventory management

Multichannel Challenges: MUSEUM OF FINE ARTS, BOSTON  May 01, 2001 9:30 PM By Moira Cotlier

As a nonprofit business, the catalog/retail division of The Museum of Fine Arts, Boston (MFA) has long faced a host of challenges. Like for-profit multichannel






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