Analytics ARCHIVE

Best Practices for Risk-based Fraud Management  Feb 16, 2012 7:56 AM By Monica Pearson

Listed below are the top-three best practices to consider in the implementation and ongoing assessment of a com

Risk-based Approach to Fraud Detection  Feb 16, 2012 7:52 AM By Monica Pearson

Once we pivoted the data to shift the view from fraud rates to verification rates, we were able to determine some other interesting insights.

Is Open-Source OMS Right for Your Operation?  Feb 16, 2012 6:26 AM By Ernie Schell

Most multichannel merchants are familiar with the two domi

5 Best Practices to Boost Marketing Spend  Feb 16, 2012 3:28 AM By Akin Arikan

With the right analytics and marketing actions, multi

Hale Groves Customers Embracing Product Videos  Feb 14, 2012 7:58 PM By MCM staff

A picture may be worth 1,000 words, but Southern Fulfillment ecommerce manager Daryl Logullo says video paints a bigger portrait for customers of its Hale Groves subsidiary.

4 Ways to Boost Your Customer Experience Management Program  Jan 24, 2012 1:39 AM By Jim Tierney

The value of metrics in measuring Customer Experience Management (CEM) programs is vital to your company

Tips on Using Mcommerce and Tablet Commerce  Jan 06, 2012 2:45 AM By Jim Tierney

Since mobile and tablet commerce are burgeoning forms of technology poised to become a larger part of the retail landscape this year, here are some tips for merchants to consider.

2012 Outlook: Digital Data Will Take Center Stage  Dec 14, 2011 11:39 PM By Chris DeMartine

An increasing number of list brokers, managers and data services organizations are supporting multichannel marketing campaigns to include one or more digital components

Customer Retention: 7 Ways to Keep Your Customers  Dec 14, 2011 10:30 PM By Geoff Wolf

As we all know, it is imperative to stop consumers and get their attention before we can influence their behavior patterns. The good news is that for customer retention, you have a real advantage with your customers

How GaelSong’s Sales Rose 14.2% in November  Dec 13, 2011 4:14 AM By Tim Parry

GaelSong had a successful November. The multichannel Celtic gifts and apparel seller finished the month with its sales up 14.2%, with just a 3% lift in catalog circulation. And that sales boost came on top of a 15.1% sales lift in November 2010.






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