Cross Channel ARCHIVE

Pulling the trigger  Mar 01, 2006 10:30 PM By Tim Parry

Before the Welcome Wagon arrives at a new homeowner’s door, the refinancing offers are already in their mailboxes. For that matter, so are the credit-card

No more buyer’s Remorse  Mar 01, 2006 10:30 PM By MCM staff

It’s no secret that many of top multichannel merchants have created tremendous economic value through successful acquisition programs. For instance, Cornerstone

RedEnvelope tests loyalty program  Mar 01, 2006 10:30 PM By Heather Retzlaff

The number of online retailers with loyalty programs is set to hit 67% by the end of this year, according to New York-based Jupiter Research. Working

Office supplies market hard at work  Mar 01, 2006 10:30 PM By Sherry Chiger

Thanks in part to the growth of the small office/home office (SOHO) marketplace, the house file universe of office supplies catalogers has risen steadily

Better decisions through Integrated Tracking  Mar 01, 2006 10:30 PM By Steve Trollinger

Just before the fall 2000 season, I had a conversation with a client about collecting source codes from customers. If you’re not able to capture more

High-Profile Placements  Mar 01, 2006 10:30 PM By Lisa C. Hahn

One of my clients, Bradenton, FL-based Johnson Smith Co., has had a relationship with The Tonight Show dating back to Johnny Carson’s days as host. The

Minding our business  Mar 01, 2006 10:30 PM By MCM staff

The key issues for business-to-business merchants tend to differ from those of business-to-consumer marketers, and they don’t always receive the attention

Three Alternatives to Product-Level Marketing  Feb 13, 2006 9:22 PM By Jim Coogan

Several of the cooperative databases collect product-level data. Marketers are finding product-level data very useful in data mining for customers who buy specific products through direct marketing. But using the co-ops

Business Objects Acquires Firstlogic  Feb 13, 2006 9:08 PM By Tim Parry

Business intelligence solution provider Business Objects agreed to acquire privately held data-quality software and services provider Firstlogic on Feb. 8. Business Objects will pay approximately $69 million in an all-cash transaction.

The C is for channel  Feb 01, 2006 10:30 PM By Mark Del Franco

For years recency, frequency, and monetary value (RFM) was king. Even catalogers that shied away from lavish database models segmented their buyers according

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