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MULTICHANNEL MERCHANT » CROSS CHANNEL
Cross ChannelMay 15, 2005 9:30 PM By Margery Weinstein
Decisions about which new product lines to offer, what areas of customer service most need improvement, or which catalog covers will be most effective
Cross ChannelMay 15, 2005 9:30 PM By MCM staff
Online merchant Overstock.com offers more than 550,000 SKUs of discounted goods, ranging from apparel to videos. To keep
Cross ChannelMay 15, 2005 9:30 AM By MCM staff
Cross ChannelMay 01, 2005 9:30 PM By KATHY REVELLO
It’s never to soon to start thinking about the all-important holiday season. Before the gift-buying frenzy typically gets under way, customers are stocking
Cross ChannelMay 01, 2005 9:30 PM By Herschell Gordon Lewis
The cover of a print catalog says: 2004/2005 / Columbia, Snake and Willamette River Cruises / Aboard Authentic SternWheeler / Along The Lewis& Clark Route.
Cross ChannelApr 25, 2005 7:41 PM By MCM staff
In keeping with the move toward multichannel marketing, many catalogers are converting their house files into customer marketing databases, says Arthur Middleton Hughes, vice president/solutions architect for Richardson, TX-based database marketing firm KnowledgeBase Marketing. Some are using advanced techniques to increase customer response, retention, and cross-sells. In return they are seeing increased rates of retention and increased order sizes.
Cross ChannelApr 01, 2005 10:30 PM By Mark Del Franco
Will The Garnet Hill Hour be sandwiched between Rug Gallery and Gold Wardrobing on cable-TV shopping network HSN’s prime-time schedule? Perhaps, once
Cross ChannelApr 01, 2005 10:30 PM By Margery Weinstein
Sharper Image Corp. has had a great run: For nine of the 10 past years, the San Francisco-based manufacturer/marketer of high-tech gifts enjoyed sales
Cross ChannelFeb 17, 2005 2:08 PM By Melissa Dowling
One size don’t not fit all when it comes to channel integration, said Joan Broughton, vice president of multichannel programs for outdoor products marketer Recreational Equipment Inc. (REI).
Cross ChannelFeb 01, 2005 10:30 PM By Sherry Chiger
Thomas Jefferson declared that information is the currency of democracy. More recently, U.S. general Gordon Sullivan said, Information is the currency