MULTICHANNEL MERCHANT » CROSS CHANNEL
Cross ChannelMay 09, 2013 2:13 PM By Daniela Forte
The American Catalog Mailers Association surveyed catalog mailers to gauge how their mailings change and according to survey results, 44.1% prefer Monday as the day of choice to get the catalog in the mailbox.
Cross ChannelMay 08, 2013 8:29 PM By Erin Lynch
Target is attempting to do what so many ecommerce companies have been trying to do but failed: turning Facebook followers in Facebook buyers.
Cross ChannelMay 08, 2013 6:08 PM By Erin Lynch
When it comes to reaching out to the consumer and getting them to act, it appears that SMS marketing maybe the trick.
Cross ChannelMay 08, 2013 3:23 PM By Erin Lynch
When it comes to marketing your brand, the old way of mass marketing is being taken over by personalizing the consumer experience. Customers no longer want generic offers or generic emails. Bottom line: consumers want to be courted as individuals.
Cross ChannelMay 08, 2013 2:37 PM By Erin Lynch
In a challenging time for retail, many brick-and-mortar merchants are seeking to transform themselves into more effective selling and customer service organizations – with technology playing a central role in this process.
Cross ChannelMay 07, 2013 2:52 PM By Erin Lynch
When it comes to making purchases for their parents, consumers worldwide spend up to three times more on Mother’s Day than on Father’s Day, according to an infographic from Rakuten.
Cross ChannelMay 02, 2013 8:28 PM By Erin Lynch
Nearly half of the mobile users that visit ecommerce sites on their phones are smartphone users, according to SLI Systems. Which means that your site and, and more importantly, your search functions need to be mobile and tablet ready.
Cross ChannelMay 02, 2013 2:03 PM By Erin Lynch
Users from across Twitter have responded to JCP’s new ad campaign in which the retailer apologized for their changes in coupons, discounts and store layout and simply asks their customers to “come back.”
Cross ChannelMay 01, 2013 8:24 PM By Erin Lynch
J.C. Penney took to Facebook to acknowledge the marketing mistakes it has made over the past year and a half and is now asking customers to “come back” according to a post on its Facebook page.
Cross ChannelMay 01, 2013 3:26 PM By Jonathan Levitt
Retailers that act now to improve the tablet shopping experience – enhancing browsing and making purchasing easier – can jump ahead of the competition. Here are four strategies retailers can use to nail their tablet shopping strategies.