Seven Ways to Merge the Physical and Digital with Order Management

Jun 03, 2014 12:30 PM  By

ecommerce, ecommerce platforms, Order Management Systems, order management, distribution center, Operations and Fulfillment, omnichannel, omnichannel fulfillment, omnichannel strategyIn today’s omnichannel world, tech-savvy consumers no longer differentiate between online and in-store experiences. They want convenience – to shop whenever and however they please, through any channel — and they want a great experience every time.

To attract and retain today’s empowered shoppers, retailers must blend the physical and digital worlds into a seamless omnichannel commerce experience that offers buy anywhere, fulfill from anywhere and return anywhere flexibility.

In this article from Power Retail, author Mark Troselj of NetSuite discusses seven way retailers can leverage order management to merge the digital with the physical to deliver a true omnichannel experience to customers.

You can read the entire article here.