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MULTICHANNEL MERCHANT » CUSTOMER RELATIONSHIP MANAGEMENT
Customer Relationship ManagementOct 01, 2012 11:32 PM By Erin Lynch
No matter where you go in the marketing world, you can
Customer Relationship ManagementSep 20, 2012 4:43 PM By Richard H. Levey
The obvious difference between business-to-business and consumer websites is the immediacy of conversion. B-to-b sales cycles are usually much longer, and often incorporate live salespeople and multiple decision makers.
Customer Relationship ManagementSep 05, 2012 4:32 AM By Kim Brandt
Whether you use outsourced fulfillment or choose to run your fulfillment yourself, keep these three C
Customer Relationship ManagementJul 25, 2012 2:16 AM By Jim Tierney
Scott Thompson, the former Yahoo CEO and PayPal President, has been named CEO at 2-year-old online fulfillment services provider ShopRunner.
Customer Relationship ManagementJun 30, 2012 2:00 AM By Steve Warren
Inventory management is a pain point that plagues many retailers. Without an effective strategy, companies can make critical mistakes: tie up capital in excess inventory, create picking errors in the warehouse, and even miss sales opportunities due to out-of-stock products. Here are four tips to help retailers develop an inventory plan that works.
Customer Relationship ManagementJun 01, 2012 8:55 PM By Katie Camardo
The Vermont Teddy Bear Company, along with sister companies Calyx Flowers and Pajama Gram, faces the challenges of being a seasonal business. More than 60% of its annual revenue comes during the Christmas and Valentine
Customer Relationship ManagementApr 16, 2012 12:18 AM By Curt Barry
Is 3PL for you? Here’s how to analyze your current operations, as well as your options.
Customer Relationship ManagementFeb 16, 2012 7:52 AM By Monica Pearson
Once we pivoted the data to shift the view from fraud rates to verification rates, we were able to determine some other interesting insights.
Customer Relationship ManagementJan 30, 2012 6:06 PM By Ernie Schell
Coordinating this is a tall order. It is not surprising that software vendors in the OMS field either acquire other related vendors to make it easier to manage and support their solutions, or are acquired by other companies who value some or all of what the acquired company can provide.
Customer Relationship ManagementMay 01, 2011 9:30 PM By Jim Tierney
After keeping a low profile during the past few years, business-to-business direct marketer Takkt America is looking to see and be seen. Why? Because