MULTICHANNEL MERCHANT » CUSTOMER RELATIONSHIP MANAGEMENT
I recently changed my Internet service provider of 10 years, mainly because by the fourth call in one morning, the technician was making the same suggestion the previous three had made
Inventory Planning Sometimes Seems Like a No-Win Proposition. Too much or not enough, each scenario has a serious impact on a business’ reputation, efficiency
Inventory planning sometimes seems might seem like a no-win proposition. But Paul Angelos will show you in this first installment the key professional qualities inherent to the most successful inventory planners.
There is an age-old procurement debate over the merits of sourcing with a single supplier vs. multiple suppliers. In the world of parcel carrier services,
There is an age-old procurement debate over the merits of sourcing with a single supplier vs. multiple suppliers. In the world of parcel carrier services, which is best?
Who knew dirt-free indoor garden kits could be such a hot commodity? They’re also a great direct marketing product, which is why AeroGrow International
Multichannel merchants continue to have a love/hate relationship with free shipping promotions: They love the lift they see with these offers and they
Business-to-business merchants traditionally have not been the most savvy when it comes to list hygiene. Why’s that? The theory had always been that if
Do you want to improve the performance of your contact center without adding to your current budget? Here’s what to look for.
FedEx SmartPost Returns Service uses the Postal Service’s Parcel Return Service. Participating retailers will include a prepaid label in the original shipment along with return instructions.