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MULTICHANNEL MERCHANT » CUSTOMER RELATIONSHIP MANAGEMENT
Customer Relationship ManagementFeb 01, 2011 10:30 PM By Glenda Shasho Jones
It’s not easy to present a strong, unified brand across all media. In fact, this is one of the most pressing creative challenges marketers face today.
Customer Relationship ManagementFeb 01, 2011 10:28 PM By Ernie Schell
Omnica is one of the U.K.-based multichannel order management and fulfillment software vendors making inroads in the U.S. market. (MNP is another whose system we reviewed last time)
Customer Relationship ManagementOct 26, 2010 11:06 PM By Jim Tierney
Customer Relationship ManagementOct 22, 2010 9:58 PM By Neil Crane
I recently changed my Internet service provider of 10 years, mainly because by the fourth call in one morning, the technician was making the same suggestion the previous three had made
Customer Relationship ManagementSep 01, 2010 9:30 PM By Paul Angelos
Inventory Planning Sometimes Seems Like a No-Win Proposition. Too much or not enough, each scenario has a serious impact on a business’ reputation, efficiency
Customer Relationship ManagementJun 09, 2010 10:29 PM By Paul Angelos
Inventory planning sometimes seems might seem like a no-win proposition. But Paul Angelos will show you in this first installment the key professional qualities inherent to the most successful inventory planners.
Customer Relationship ManagementApr 01, 2010 9:30 PM By Rob Martinez
There is an age-old procurement debate over the merits of sourcing with a single supplier vs. multiple suppliers. In the world of parcel carrier services,
Customer Relationship ManagementMar 16, 2010 11:31 PM By Rob Martinez
There is an age-old procurement debate over the merits of sourcing with a single supplier vs. multiple suppliers. In the world of parcel carrier services, which is best?
Customer Relationship ManagementMar 01, 2010 10:30 PM By Jim Tierney
Who knew dirt-free indoor garden kits could be such a hot commodity? They’re also a great direct marketing product, which is why AeroGrow International
Customer Relationship ManagementFeb 01, 2010 10:30 PM By Curt Barry
Multichannel merchants continue to have a love/hate relationship with free shipping promotions: They love the lift they see with these offers and they
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