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MULTICHANNEL MERCHANT » CUSTOMER RELATIONSHIP MANAGEMENT
Customer Relationship ManagementOct 09, 2008 7:24 AM By MCM staff
A recent survey of 1,644 supply chain executives conducted by Capgemini — in cooperation with the Georgia Institute of Technology, Oracle and DHL — shows that while 98% see green initiatives as essential for future business success, most are unwilling to invest additional funds in the greening of their supply chains.
Customer Relationship ManagementSep 30, 2008 7:50 PM By Curt Barry
As I write this, it
Customer Relationship ManagementSep 29, 2008 7:38 PM By Ben Ardito
Lifecycle management can be an effective means to strengthen your brand, foster customer loyalty and build your prospect files. It can also be a way for merchants to create more relevant e-mail campaigns.
Customer Relationship ManagementSep 02, 2008 10:09 PM By Patrick Barnard
Customer Relationship ManagementSep 01, 2008 9:30 PM By Ray Schultz
Walter KarlEdith RomanDirect MediaWill there be a single independent list firm standing by the time Vin Gupta is done? Good question. Gupta has said several
Customer Relationship ManagementAug 27, 2008 3:02 AM By MCM staff
Is there a single function you can
Customer Relationship ManagementAug 01, 2008 9:30 PM By MCM staff
You’ve probably been in this management meeting: The vice president of marketing has gathered the marketing director, catalog manager, creative director,
Customer Relationship ManagementJul 01, 2008 9:30 PM By Jeff Schmitt
Author Raymond Carver once wrote, You never start out life with the intention of becoming bankrupt or an alcoholic or a cheat and a thief. Or a liar.
Customer Relationship ManagementJun 01, 2008 9:30 PM By Jim Tierney
Your list broker is important to you. So is your tailor. But both of them take a back seat to the most essential partner of all: Your printer. Finding
Customer Relationship ManagementJun 01, 2008 9:30 PM By Rob Martinez
Many merchants these days are working with such limited resources that they’re often stretched just to get product out the door to customers. What happens