Belk Renews Contract with eBay Enterprise for Customer Service Management

eBay Enterprise announced an extended multiyear agreement with department store chain Belk Inc., in which it will continue to provide Belk with multi-site customer support. It has worked with the retailer since the 2008 launch of Belk.com.

Since then, Belk has increased its online business significantly and eBay Enterprise has continued to support that growth by providing customer sales and service solutions through various contact channels, according to a press release.

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