Neiman Marcus Goes Global with FiftyOne

Luxury retailer Neiman Marcus has extended its ecommerce reach to more than 100 countries, thanks to a partnership with FiftyOne Global Ecommerce.

Follow US!

@MCMerchant
Multichannel Merchant
Multichannel Merchant
Multichannel Merchant
O+F Operations and Fulfillment

John Koryl, president of Neiman Marcus Direct, said the partnership with FiftyOne allows Neiman Marcus to “readily serve our international customers.”

Neiman Marcus’s international technology and services platform went live last week, so customers in those countries can now shop online without worrying about payment methods, currency conversions, or export shipping logistics.

FiftyOne Global Ecommerce CEO Michael DeSimone said FiftyOne is managing all aspects of international orders including multi-currency pricing and payment processing, landed cost calculation, customs clearance and brokerage, international fraud management, international logistics and customer-experience parity.

Typically, DeSimone said the implementation process for the international technology and services platform takes 90 days but it varies for each company.

Previously, Neiman Marcus built its own solution for customers in Canada, DeSimone said, but it was a “difficult process.”

Neiman Marcus’s direct marketing segment includes the Neiman Marcus, Horchow, Last Call, and Bergdorf Goodman brands.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.