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MCM OUTLOOK 2014: ECOMMERCE

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ECOMMERCE NEWSLETTER

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Ecommerce ARCHIVE

Rue La La Founder Ben Fischman Steps Down  May 01, 2013 3:37 PM By Erin Lynch

Rue La La’s founder Ben Fischman has stepped down from his post as CEO and has been replaced by Steve Davis.

Want More Tablet Sales? Improve the Shopping Experience  May 01, 2013 3:26 PM By Jonathan Levitt

Retailers that act now to improve the tablet shopping experience – enhancing browsing and making purchasing easier – can jump ahead of the competition. Here are four strategies retailers can use to nail their tablet shopping strategies.

Getting the Multi-Device Customer to Purchase  May 01, 2013 3:03 PM By Jim Davidson

According to a Google/Ipsos report, 85% of consumers will start shopping on one device and finish on another so your marketing plan should reach your customer on all gadgets and gizmos. Here’s how.

eBay Says Marketplace Fairness Act Fight is Not Over  May 01, 2013 2:31 PM By Tim Parry

Devin Wenig, president of eBay Marketplaces, said it’s inevitable that an online sales tax bill will eventually become law, but that it won’t stop his company from fighting to make it fair for small businesses.

eBay and NRF Debate Internet Sales Tax  May 01, 2013 12:53 PM By Tim Parry

PBS News Hour’s Gwen Ifill looks at proposed Internet sales tax legislation and moderates a debate with Brian Bieron of eBay and the National Retail Federation’s Rachelle Bernstein.

Boosting Engagement through Site Search  Apr 30, 2013 8:36 PM By Erin Lynch

Here are just a few tips from the SLI Systems report that will not only help you create a quality site search for your website but also improve conversations.

Amazon Helping Marketplace Sellers with Amazon Lending  Apr 30, 2013 5:09 PM By Tim Parry

Amazon has quietly launched Amazon Lending, which it hopes will encourage merchants to place more inventories into the Amazon Marketplace.

Shipping and Returns Cause Headaches for Canadian Customers  Apr 29, 2013 9:26 PM By Erin Lynch

Free shipping and free returns policies play a major role in the shopping habits of Canadians, according to a Forrester report, even if it means making purchases in the United States in search of the best deal.

The Future of the Contact Center  Apr 29, 2013 6:55 PM By Erin Lynch

The contact center as we know it will change drastically in the next few years as shoppers become more reliant on email, social media, and mobile but retailers will still need to offer the human touch.

Retailers Struggle with Omnichannel Experience  Apr 29, 2013 4:30 PM By Daniela Forte

In order to drive sales and gain loyalty with their customers, retailers need to deliver on customer expectations and provide a seamless shopping experience.






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