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MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceDec 18, 2012 11:18 PM By Erin Lynch
While various shipping options such as same-day delivery and in-store pickup are becoming common place for many retailers, the concepts are beginning to change the way consumers shop. Here are a few tips from Shop.org on how to master your fulfillment options to best meet your customers needs.
EcommerceDec 17, 2012 11:29 PM By Eric Bosco
This holiday season and continued into 2013 could be the year to execute sophisticated target campaigns. But what if you are a family-driven brand worried about protecting your image? Here are four tips that you can take in order to protect your online reputation while reaping the rewards of automation.
EcommerceDec 14, 2012 1:01 AM By Erin Lynch
Multichannel Merchant Associate Editor Erin Lynch details her experience of returning an in store item after a mobile purchase on Cyber Monday using Old Navy
EcommerceDec 14, 2012 12:20 AM By Ari Rosenstein
Though the clock is ticking on holiday shopping this year, retailers still have time to make the season brighter and improve the playbook for 2013. As demonstrated by the sales successes of Thanksgiving Day and Cyber Monday, the savviest retailers will be those that leverage advanced tools for managing paid search, mobile and PLA campaigns.
EcommerceDec 13, 2012 8:23 PM By Erin Lynch
While a new report revealed that Apple, Best Buy and Kohl
EcommerceDec 13, 2012 6:46 PM By MCM staff
Green Monday (Dec. 10) reached $1.275 billion in spending, up 13 percent vs. last year and ranking as the third heaviest online spending day for the season-to-date after Cyber Monday ($1.465 billion) and Tuesday, Dec. 4 ($1.362 billion), according to figures released by online measurement service comScore.
EcommerceDec 11, 2012 7:31 PM By Liz Elting
In order to keep customer retention, retailers need to focus on customer satisfaction. As retailers become more global, it
EcommerceDec 11, 2012 2:21 AM By Erin Lynch
Knotice has released its annual mobile and tablet email survey, which revealed that during Cyber Week 46.76% of all emails opened from retailers were done so on a mobile device. The report also states that overall the mobile open rate during that week jumped to 50% over last year.
EcommerceDec 10, 2012 9:11 PM By Erin Lynch
Photos of Amazon
EcommerceDec 10, 2012 8:45 PM By MCM staff
. As holiday shopping kicks into full gear, there