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MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceMay 29, 2013 6:58 PM By Erin Lynch
Imagine if you can introduce your brand to just some of the 1.1 billion users on Facebook, 500 million users on Twitter, or the 225 million people using LinkedIn. According to this infographic by Social Annex, you can and it’s all about customer loyalty programs.
EcommerceMay 29, 2013 4:29 PM By Daniela Forte
Acquity Group’s 2013 State of B2B Procurement Study discovers 40% of corporate buyers spend at least half of their procurement budget online, but many suppliers lack the online capabilities they demand.
EcommerceMay 29, 2013 4:28 PM By Erin Lynch
The National Retail Federation, along with 20 other retailers, have asked a federal judge to reject a proposed settlement over credit card swipe fees alleging it is an “evil” price fixing practice conducted by Visa and MasterCard.
EcommerceMay 29, 2013 3:03 PM By Erin Lynch
As online retailing has become a force to be reckoned with in the retail industry, a close look at how brand equity varies for brick and mortar vs. online brands beckons. Measuring many online retail brands for the first time in the 2013 Harris Poll EquiTrend Study shows that when it comes to the brick and mortar and sides of a single brand, the etailer side lags.
EcommerceMay 28, 2013 3:49 PM By Daniela Forte
For direct-to-customer food merchants, the cost to ship merchandise can be rather steep. And when you add in factors such as package weight and spoilage risks, customer incentives such as free shipping is nearly impossible.
EcommerceMay 24, 2013 1:58 PM By Daniela Forte
Best Buy reported a 16% jump in domestic online sales for the first quarter which ended May 4 compared to last year’s first quarter. According to president and CEO Hubert Joly, the company continues to make substantial progress with its Renew Blue priorities, according to a press release on BestBuy.com.
EcommerceMay 23, 2013 6:07 PM By Daniela Forte
Amazon topped Walmart with a brand value of $45.7 billion and saw its value grow by 34% while Walmart grew by 5% to $36.2 billion in a top brand ranking, according to an article on AdAge.com. The ranking done by BrandZ Ranking, credits Amazon’s operational swiftness for its financial success.
EcommerceMay 23, 2013 5:29 PM By Daniela Forte
There are several ways retailers can improve their ecommerce business. Emerging ecommerce businesses have several advantages over big names, especially when it comes to personalization and customer service, according to an article on Forbes.com.
EcommerceMay 23, 2013 5:22 PM By Daniela Forte
The question remains whether social sharing drives sales for ecommerce sites, Addshoppers analyzed $5,000,000 worth of ecommerce transactions influenced by the AddShoppers social commerce platform, this infographic by Addshoppers shows insights from thousands of merchants ranging from mom and pop to household brands.
EcommerceMay 22, 2013 6:22 PM By Erin Lynch
While a focus on social media initiatives seems to be lacking in most contact centers as of late, a new Deloitte study has found that the use of social media is expected to rise within the next 24 months.
by Susan Wall
Posted 7 hours ago
by Oren Levy
Posted 3 days ago