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MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceAug 08, 2012 1:10 AM By MCM staff
Kareen Balsam, Godiva
EcommerceAug 07, 2012 6:00 PM By Tim Parry
Best Buy had an interesting day in the Twittersphere on Monday, but it had nothing to do with the tweets it produced on its own behalf. Several tweeters shared links to articles about the confirmed buyout offer by company founder Richard Schulze, and others noticed that Best Buy employees may have been moonlighting in a certain control room.
EcommerceAug 02, 2012 1:38 AM By Erin Lynch
So just how do you make live chat work successfully for your company? We have nine tips to show you how to master the contact center art form.
EcommerceAug 02, 2012 1:16 AM By Erin Lynch
EcommerceAug 02, 2012 12:55 AM By Ian MacDonald
You know search customers are more valuable with their higher tickets and conversion rates. So provide them with the best search results possible. Merchandise those results with all the best practices in your arsenal. And help more customers search by giving the search box the attention it deserves.
EcommerceAug 01, 2012 8:23 PM By Ellen Shannon
2011 was a banner year for digital holiday sales. But 2012 is poised to blow the 2011 numbers out of the water. Here’s why.
EcommerceAug 01, 2012 7:53 PM By Tim Parry
With more than 120,000 SKUs in its inventory, Tool King has its work cut out for it as it makes the transition to Google Shopping. Multichannel Merchant senior content manager Tim Parry sat down with Ben Skigen, Toolking.com
EcommerceAug 01, 2012 7:05 PM By Dr. Melody King
Your product videos can counteract the loss of Google Shopping site traffic this holiday season.
EcommerceAug 01, 2012 10:50 AM By MCM staff
The editors of Multichannel Merchant get to know the founder and president of ecommerce personalization service iGoDigital.
EcommerceJul 31, 2012 2:44 AM By Jim Davidson
Consumers are accustomed to providing basic data points without much hesitation. Yet, many brands don
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