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MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceNov 29, 2012 4:11 PM By MCM staff
The “2012 Harris Poll Shopper Satisfaction Study of Online Retailers: A Look at The Online Shopping Landscape,” a study of online shopper satisfaction, found that a majority of online U.S. adults are satisfied with the overall online shopping experience. Here’s why Amazon topped the list of 14 retailers.
EcommerceNov 28, 2012 12:40 AM By MCM staff
Wayfair.com reported record Cyber Monday sales at $6.4 million, a 60% increase in year over year growth. The company exceeded $16 million in sales over the long holiday weekend from Thanksgiving Day through Cyber Monday, with a 75% increase in percentage of revenue from mobile. Branded search was up by 117% on Monday, a direct result of the company’s television advertising campaign that kicked off in September.
EcommerceNov 27, 2012 9:18 PM By Mark Simpson
Nearly 65% of ecommerce shopping carts go unclaimed for various reasons: high shipping costs, confused messaging, distracting pop-ups, repetitive forms, or perhaps merely a desire to virtually
EcommerceNov 27, 2012 7:05 PM By MCM staff
Holiday shoppers turned Cyber Monday into the biggest spending day ever with online sales growing 30.3 percent over the same period last year, according to cloud-based analytics findings by IBM.
EcommerceNov 27, 2012 3:24 AM By Erin Lynch
EMS did not skip a beat with its Cyber Monday ready mobile page. It was fast, the fonts, colors and graphics all stuck out, and it was very easy to navigate through.
EcommerceNov 27, 2012 1:52 AM By Erin Lynch
When I did find an item I wanted and placed it in my cart, the purchase options included pop-ups, which were nearly impossible to close with your finger. Once those hurdles were passed, the site completely crashed at about 3:30 p.m. Eastern on Cyber Monday, after entering my personal information.
EcommerceNov 27, 2012 12:57 AM By Tim Parry
Baseball is a big sport, but you need tiny little fingers to navigate the MLB.com Shop on an iPad. The left-hand nav and the dropdowns are tough to maneuver if you have fat fingers, or are just clumsy like me. But once I got to where I wanted to be
EcommerceNov 27, 2012 12:16 AM By Erin Lynch
This was the easiest shopping experience I have ever had on a mobile device. It took all of about five minutes from the moment I clicked on the email promotion to getting an order confirmation in my inbox. The only downside was attempting to type in my credit card information in the small fields.
EcommerceNov 26, 2012 9:44 PM By Erin Lynch
The mobile shopping experience from ZAGG was difficult and bothersome. All landing pages took several minutes to load or didn
EcommerceNov 26, 2012 7:28 PM By MCM staff
Black Friday online sales driven by search advertising registered a 31% year-over-year increase, according to search engine marketing firm NetElixir.