MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceApr 08, 2013 3:10 PM By Erin Lynch
Fraud management tools have several benefits, according to a whitepaper by FirstData. For example, fraud management tools allow merchants to quickly adjust their scoring and resolution parameters in order to optimize results for their ever-changing business needs; they reduce staff time spent on manual order reviews; they can allow a company to stay up to […]
EcommerceApr 08, 2013 2:52 PM By Erin Lynch
The increase is due to several factors, including the impact of lost and/or stolen merchandise on the company’s bottom line and post-fraud costs from customer attrition.
EcommerceApr 05, 2013 4:57 PM By Erin Lynch
Amazon, Google, and eBay are striving towards national same-day delivery fulfillment, but the shipping option might not be the perfect decision for every retailer, according to Shop.org. In the “Same-day Delivery – Should It Be a Priority for Your Business” whitepaper, Shop.org states that before jumping the gun and diving into making same-day delivery happen, […]
EcommerceApr 03, 2013 8:28 PM By Erin Lynch
The Federal Reserve Board’s March 2013 Consumers and Mobile Financial Services report, found that consumers would prefer to use their smartphones for showrooming above anything else.
EcommerceApr 03, 2013 8:21 PM By Daniela Forte
Mobile, social, globalization, cloud and legacy order management systems all have a common goal: delighting the customer and earning their trust, according to a blog post by Louis Columbus on www.enterprisingirregulars.com.
EcommerceApr 03, 2013 6:59 PM By Daniela Forte
Alexa.com recently tested the load times of the top 2,000 trafficked ecommerce sites comparing year-over-year data on website performance.
EcommerceApr 03, 2013 6:38 PM By Daniela Forte
There are two design approaches marketers should consider when designing their mobile inbox, according to an article from ExactTarget.com.
EcommerceApr 03, 2013 4:07 PM By Erin Lynch
Competition within the online payment marketplace is heating up, according to a recent Forrester report, and might change the face of payment options in 2013.
EcommerceApr 02, 2013 10:01 PM By Jonathan Levitt
Someday, somewhere, somehow, every retailer will deliver a bad customer experience. Products disappoint, a customer service representative has a bad day, ordering snafus occur; it happens.
EcommerceApr 02, 2013 8:43 PM By Daniela Forte
Survey results from MyBuys and the e-tailing group reveal customer-centric marketing – the ability to engage consumers in one-to-one conversations across the customer lifecycle and all touch points – increases buyer readiness, engagement and sales activity, according to a press release from the e-tailing group.