Subscribe To X
MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceOct 01, 2014 11:20 AM By Marcel Munoz
Consumer behavior is shaping the future of online retail in ways we never imagined a few years ago. Mobile computing devices, such as smartphones and tablets, have dramatically changed shoppers’ preferences and are driving the need for rapid change. Here are three technology predictions that will be common place by the year 2020 — if not before.
EcommerceSep 30, 2014 4:16 PM By Joe Colopy
This year marks Amazon’s 20th anniversary, and few can argue the company’s defining and revolutionary impact on commerce. So, as we reflect back on 20 years of Amazon and what lies ahead, what do commerce marketers need to consider in order to stay ahead of the competition?
EcommerceSep 30, 2014 1:45 PM By Tim Parry
Creating two standalone businesses best positions eBay and PayPal to capitalize on their respective growth opportunities in the rapidly-changing global commerce and payments landscape, and is the best path for creating sustainable shareholder value.
EcommerceSep 30, 2014 8:15 AM By Mike O'Brien
To take advantage of the new return/exchange service, customers can visit sears.com, click on the customer service link, choose “returns and exchanges” and follow the prompts to identify the item. For an exchange, they select a new item and get an email confirmation when the replacement is ready for pickup.
Once at the store, they park in a designated In-Vehicle Pickup spot, and notify the store of their arrival via the app. A timer will start on the phone, and a Sears associate will arrive within five minutes and complete the return or exchange.
EcommerceSep 26, 2014 4:11 PM By Mike O'Brien
Among other things, the acquisition of ABOL will allow MetaPack to provide its customers with improved visibility into global shipments across carriers and countries. It also offers enhanced delivery intelligence and reporting to better understand delivery challenges like potential delays, so retailers can make adjustments in their supply chain to alleviate issues.
EcommerceSep 25, 2014 10:45 AM By Daniela Forte
The re-launch, which took roughly six months to complete, included a complete redesign of the site, incorporation of features such as Find in Store, sale of a gift cards, and the creation of a community section that integrates customer stories, pictures and experiences.
EcommerceSep 24, 2014 3:42 PM By Daniela Forte
This holiday season retailers are being given the daunting task with attempting to reach consumers on multi-devices. Here are some insights in how to gain ad-traction during the busiest time of the year, according to this infographic by Adroit Digital.
EcommerceSep 24, 2014 10:57 AM By Daniela Forte
With the holiday shopping season coming up soon, this infographic by Clarabridge highlights key takeaways from the back-to-school shopping season that retailers can leverage.
EcommerceSep 24, 2014 9:38 AM By Tim Parry
How huge is Holiday 2014 going to be? Deloitte says overall holiday sales are expected to rise 4% to 4.5%, and digital interactions expected to influence 50% of retail store sales.
EcommerceSep 23, 2014 9:48 AM By Daniela Forte
Online furniture retailer Smart Furniture launched its responsive website in August after it saw a change in its web traffic. Here is what T.J. Gentle, president and CEO of Smart Furniture had to say.